FREQUENTLY ASKED QUESTIONS

Q. What time is check-in/out?

Check-in is at 4 pm. Check-out is 10 am.

Q. What is your Cancellation Policy?

There is a no refund if you Cancel. 

Q. Can I check in early or late?

Early and/or late check-in may be available. If available, additional fees apply. Please inquire about early or late check-in services at the time of booking. 

Q. May I bring my pets?

Unfortunately, United Vacation Rental is not set up to accommodate pets during stays and does not allow pets at any of our properties.

Q. Is There a Maximum Number of People?

Property maximums are stated on each property page. Please adhere to this rule.

Q. Can We have a Wedding or Event?

Weddings and events are allowed at The Plantation property ONLY. An additional fee of $2500 is required. You may have a maximum of 125 guests, including the bridal party and must adhere to a mandatory quiet time of 10 pm. 

Q. Do you Rent Pontoon Boats?

Yes, they will be waiting at the dock when you arrive!  Please ask rental agent for pricing.

Q. Can you Heat the Swimming Pool?

We offer pool heating in the Spring and Fall months for a fee of $200 per day. This may be added to your reservation during the booking process or after a reservation has been made.

Q. Do you provide linens? (Sheets/Towels)

United Vacation Rental provides sheets and towels for those staying at each of the properties as indicated during the booking/reservation process.

Q. What type of coffee pot do you have at your properties?

We like to keep it simple! We have a standard, Black & Decker 12-cup coffee pot at each vacation property for your use during your stay.